You get a text message or email that says you were or will be charged hundreds of dollars to renew your Geek Squad membership. Here’s what we’re hearing about the scam and what to do if you see it. This time they’re pretending to be from Geek Squad, Best Buy’s tech support service. Scammers are at it again, impersonating well-known businesses and trying to rip people off. Identity Theft and Online Security Show/hide Identity Theft and Online Security menu items.Unwanted Calls, Emails, and Texts Show/hide Unwanted Calls, Emails, and Texts menu items.Money-Making Opportunities and Investments.Jobs and Making Money Show/hide Jobs and Making Money menu items.Credit, Loans, and Debt Show/hide Credit, Loans, and Debt menu items.Shopping and Donating Show/hide Shopping and Donating menu items. When the new owner turns on the Mac, the setup assistant will guide them through the setup process. Instead, press Command-Q to shut down the Mac. To leave the Mac in an out-of-box state, don't continue the setup process. The best way to restore your Mac to factory settings is to erase your hard drive and reinstall macOS.Īfter macOS installation has been completed, the Mac will restart to a setup assistant that will ask you to choose a country or region. Move your pointer over the device that you want to unpair, then click the remove (x) button next to the device name.Įrase your hard drive and reinstall macOS To unpair a Bluetooth device, choose Apple menu > System Preferences, then click Bluetooth. If you're unpairing Bluetooth input devices from a desktop computer, such as an iMac, Mac mini or Mac Pro, you must plug in a USB keyboard and mouse to complete the remaining steps in this article. This optional step prevents accidental input when the Mac and device have separate owners but remain in Bluetooth range of each other. If your Mac is paired with a Bluetooth keyboard, mouse, trackpad or other Bluetooth device that you plan to keep, you can unpair it. Optional: Unpair Bluetooth devices that you’re keeping This clears user settings from the memory and restores certain security features that may have been altered.įind out more about resetting NVRAM or PRAM. Shut down your Mac, then turn it on and immediately press and hold these four keys together: Option, Command, P and R. If you're using OS X Mountain Lion or later, open the Messages app, then choose Messages > Preferences from the menu bar. Your iCloud data remains in iCloud and on any other devices that are signed in to iCloud with your Apple ID. You can click Keep a Copy, because you're erasing your Mac later. You will be asked whether to keep a copy of your iCloud data on this Mac. If you're using macOS Mojave or earlier, choose Apple menu > System Preferences, click iCloud, then click Sign Out. Select Overview in the sidebar, then click Sign Out. If you're using macOS Catalina or later, choose Apple menu > System Preferences, then click Apple ID. Then enter your Apple ID and password and click Deauthorise.įind out more about deauthorising computers used with your iTunes account. From the menu bar at the top of the screen or iTunes window, choose Account > Authorisations > Deauthorise This Computer. If you're using macOS Mojave or earlier, open iTunes. Sign out of iTunes in macOS Mojave or earlier Make sure you have a current backup of your important files. Select Profile & system > Settings > Account > Remove accounts.Ĭhoose the profile that you want to remove, and then select Remove to confirm. Press the Xbox button Home to open the guide. Remove your Xbox profile from an Xbox console Please select you player profile within your console home screen. Any saved game data can then be backed up.Īll consoles will need you to create an account to play. For Gaming ConsolesĪn external hard drive can be connected to your console and formatted to the correct console. From there, you’ll want to click Backup and Restore. Simply go to the Settings app and select Accounts then Backup. If iCloud is already connected, simply select the ""Back Up Now"" option in settings. To do this, turn on iCloud Backup and it will automatically start. Backing up your data through iCloud is the safest and easiest way.
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